My Smartphone Proximity Sensor Not Working

My Smartphone Proximity Sensor Not Working

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Poor proximity during phone conversations can cause many problems on the smartphone. It is very important to fix this problem. But the question is, how do I fix a faulty or faulty proximity sensor? So don’t worry, here in this article I am going to tell about the best ways to cure nearsightedness.

The proximity sensor is hardware that has the function of dimming the screen of the smartphone while making a phone call. Where this proximity sensor will do its job when it is close to the ear of the phone. Of course, this is so that the phone’s touch screen is not intentionally touched while making a phone call.

So every smartphone manufacturer has designed this proximity hardware to be very powerful for a smartphone similar to the iPhone. Android smartphones like Xiaomi, Lenovo, Samsung, Vivo, Oppo, Nokia, Sony Xperia, and many other smartphone brands.

However, proximity sensor damage or malfunction can also be caused by interference from software and hardware accessory components on the smartphone. So read this guide about Smartphone Proximity Sensor Not Working, after that, you can easily fix this problem.

The function of Proximity Sensor

A proximity sensor on the phone can detect the distance from our skin or any other object. This function is used to deactivate the touch screen when we receive a phone call and keep the phone close to our ear to avoid any inadvertent input.

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How to fix proximity sensor not working properly

Be Sure To Check The Following Settings

The checkbox “Activate proximity sensor during call” is marked in Settings > Device > Call settings > Turn off screen during call.

Change Screen Saver

One of the main reasons why the phone’s proximity sensor may not work is to use a screen protector if you are using a full-screen protector, this could be one of the reasons why the phone screen may not turn on during a call. To overcome this problem, you should try to replace the screen protector with a better quality one.

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Reset The Phone To Factory Settings

The previous trick was to erase the temporary files, but if you can’t get rid of the proximity issues on the phone, give this a try. When you reset the phone to factory settings, it will erase the settings you made by default. Data like video, photo. Other media etc. be safe. This solution will update your phone settings to default settings.

Restart Your Phone.

How often do you restart your device? A reboot does the magic of a more functional device. Do this at least once a week to give your phone a fresh start. And when a system like the proximity sensor doesn’t work normally, it could mean you need to give your phone a break. A reboot will restore all faulty functions for life.

Remove Case

The same applies to one case as well. There is a possibility that your phone casing is causing the proximity sensor to malfunction. Remove the case and try using the phone without it. If the proximity sensors work, then the case is the culprit. Change case or use none.

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Update Your Phone.

Try to always have the latest updates on your phone. Check your smartphone for new software updates. Updates are sent based on user feedback to fix bugs and glitches on mobile devices, thus improving their functionality and performance. If you check (go to Settings > About phone > System update > Online update) and find one, launch it and quickly fix the proximity sensor problem.

Turn Off Auto-Brightness

Some smartphone users can fix the problem by disabling ‘auto-brightness‘ from the smartphone settings and then restarting the smartphone. This has worked for many users as the auto-brightness feature of the phone causes problems for some smartphones.

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How To Fix Proximity Sensor Problem On iPhone

If you haven’t done any screen replacements and you still have the problem, then the simplest solution is to perform a soft reset. In 99% of cases, this will fix and resolve the problem.

But if you are facing a problem after replacing the screen, there is a possibility that something is blocking the proximity sensor. Most mobile phone repair technicians use some type of glue or tape when replacing the screen. Have the technician check the sensor connector on the main logic board and also check for glue, tape, or paint clogging the sensor. Remove anything to solve the problem.

If you installed the screen protector glass before the sensor problem occurred, make sure the glass is for your model and is installed correctly. Also, make sure that the back cover of the iPhone does not cover the sensor.

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Disable sensor

Phase 1

Tap the “Phone” icon on your phone to open the Phone application. Then touch the “Menu” button and select “Settings” or “Call settings”.

Phase 2

Disable the proximity sensor setting in this menu. The process and equipment may vary depending on the phone model you have and the version of Android you have. Older versions of Android may not allow access to the same hardware features as newer firmware versions.

Phase 3

Check your phone during the call. If you have disabled the proximity sensor, the screen should not turn off when you hold it close to your face or place your hand near the screen during a call.

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Visit a repair service center.

If you are reading this, you will need to visit a mobile device repair shop to have this proximity sensor problem resolved. As tempting as fixing a phone may sound, we recommend that you visit a phone repair specialist as soon as possible. Smartphones are as fragile as they are durable, and one wrong touch or the wrong part can permanently damage them.


If your smartphone’s proximity sensor is not working properly, clean the sensor area near the top speaker. Then toggle Adaptive Brightness on and off. If the problem persists, then install Androsensor and Proximity sensor reset apps from Play Store. Did these solutions help you solve the problem?

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Avatar of Akbar Sheikh
About Author
An engineer and MBA, who is a technology and a gadget freak. I write about smart home solutions and gadgets like all wireless devices, technology brands like Apple. Love to follow the latest trends in the technology space and write about latest developments.